Support Center
Developer: Daniel Calderón Hernández
For help, questions, or bug reports, email us at:
danycalde1020@gmail.com
We aim to respond within 48 hours.
The game won't load / shows a blank screen.
Make sure you have an active internet connection. The game loads content from our servers. Try closing and reopening the app.
My high score was lost.
High scores are stored locally on your device. Uninstalling the app will erase saved data. We recommend noting your best scores.
Ads are not showing.
Ads require an internet connection and may not appear in all regions. This does not affect gameplay.
How do I turn off personalized ads?
Go to iOS Settings → Privacy & Security → Tracking and disable tracking for Neon Rush City.
The app crashed.
Please email us at danycalde1020@gmail.com with your device model and iOS version so we can investigate.